If you cannot view this email, please Click Here to view an online version
Unsubscribe | Subscribe
 
bematech in action
Issue: March 2012
Company Updates
  • Bematech's Kitchen Display System technology will be featured on 21st Century Business Television's "Hospitality Technology" program in 2012.
  • To schedule an appointment with a Bematech representative during MURTEC March 21st- 23rd please contact Bridget Farrington at 516.248.0400 or email bridget.farrington@bematech.com
  • The LC8800 Dual-core Industrial Computer is now available! Click here for more information on our latest technology!
line
Promotions
  • $30 Instant Rebate on LV3000 LCD Customer Pole Display! Offer valid through March 31st, 2012
  • Buy 2 get 1 free on every CR1800 and all LK Series Keyboards.
  • Save an additional 40% on all CR1800 cash drawers and LK Series Keyboards.
  • $20 Instant Rebate on LS900 Kitchen Video Display Controller! Click here to read more about how the KDS will improve efficiency in any type of restaurant!
line
Upcoming Events
  • MURTEC March 21st - 23rd (booth 1) in Las Vegas, NV
  • Pizza Expo March 13th - 15th (booth 869) in Las Vegas, NV
  • Northwest Foodservice Show April 29th - April 30th (booth 255) Seattle, WA
  • NRA May 5th - 8th (booth 7266) Chicago, IL
line
Newsletter Details

Hope you enjoyed this months Bematech Newsletter! For more information on Bematech please visit us at www.bematech.com Click on the link below to forward this newsletter.

Forward to a friend

Know someone who might be interested in this newsletter?

Forward this email to a friend.
Unsubscribe

If you no longer wish to receive this newsletter you can unsubscribe.

Unsubscribe now.
line
Contact Us

355 Denton Avenue,
New Hyde Park,
NY 11040
Phone: 516.248.0400
Fax: 516.248.0443
Email Us

line
Contact Our Distributors

Scansource

ingram micro

metsales

Featured Solution

Bematech Software Partner Program Strengthens With QuikServe Solutions

Bematech has partnered with QuikServe Solutions, a hospitality software developer to provide the Quick Service Restaurant (QSR) industry with a full-featured POS and KDS solution streamlining front house and back kitchen operations. The partners have broken down the cost barrier and simplified the process of implementing a complete QSR solution.

QuikServe POS/KDS Software delivers a high performance system in an all-in-one package. Its features and capabilities will make running a business exponentially more efficient. The software is straightforward and easy for an operator to adapt to. The package will improve communication among the restaurant workers, automate daily management activities, and help conserve both environmental and valuable restaurant resources. Through the added feature of Help Desk, exceptional customer service is provided with this ultimate management tool that is guaranteed to benefit the overall business. Exceptional customer service adds an additional benefit to the QuikServe/Bematech experience through professional installation, onsite training and 24/7 customer support. QuikServe offers a wide range of accessories to enhance the POS solution, including QuikOrder, QuikSchedule and QuikBuilder.

Included in the hardware bundle are 2 main components, the front house POS as well as the back KDS. The LA3860 all-in-one terminal has a sleek, attractive design with a rugged and stable construction. The unit is highly reliable and has no internal cables or moving parts. There is also an optional peripheral, the LV3000. This 7" LCD Customer Display is the perfect unit to enhance communication with customers and up sell special items at the point of sale.

The KDS includes Bematech's Video Controller and bump bar. The controller is ideal for any quick service kitchen environment where more efficiency is desired. The hardware is compact, durable and designed specifically for exposure to the harshest kitchen elements. The programmable bump bar is built with high quality stainless steel dome disk switches that last through more than 3 million cycles. The unit is enclosed in a special, high durability plastic that is UV-resistant and prevents color fading. "Bematech understands the obstacles in interfacing separate solutions inside a business," stated Wladimir Alvarez, President of the International Division of Bematech. "We have eliminated these issues before the customer even makes their purchase. The KDS and POS solutions flow seamlessly together and bring restaurant efficiency to a superior level."

QuikServe offers countless time and money saving features that will allow the business manager to focus on what is important, keeping customers satisfied and returning to the establishment. Bematech's reliable hardware is the ideal terminal to house QuikServe's software. It has never been easier to take advantage of the benefits of POS and KDS technology simultaneously. Bematech and QuikServe will be showcasing the system at the Multi Unit Restaurant Technology exposition in Las Vegas, March 21st through 23rd.

If you are interested in becoming a Bematech Software Partner please contact Josephine Lu at 516.248.0400 or email josephine.lu@bematech.com.


Featured Story

Famous Famiglia Delivers Increased Customer Satisfaction
Electronic menu boards have never been more simple to implement, design, and utilize. Famous Famiglia, a fast growing pizzeria chain, is one of the many clients that has seen a significant return on investment with the ElectroMenu Board Solution. Read about their success story here:

As one of America's fastest growing pizzeria chains, Famous Famiglia serves a vast amount of customers each day. Known for creating high-quality food and providing quick service, Famous Famiglia employees simply do not have time to dedicate to changing items and prices on menu boards. When company management realized the current process of updating their menu boards was cumbersome and inefficient, they began searching for a new solution.

The system includes the LC8700, a retail-hardened computer from Bematech, which comes embedded with ElectroMenu's OS and application software. The computer can then be connected to any standard LCD monitor to provide a complete electronic menu board solution. The LC8700 is a fanless and ventless computer, making it ideal for harsh environments like foodservice that typically have high levels of dust, oil, and other liquids. There are multiple components within the Electronic Menu Board solution; a board controller is able to run a single menu board, store controllers that are able to control multiple board controllers within a single store in addition to run a single menu board, and a headquarters controller that acts as an enterprise solution controlling multiple stores from a single location. The electronic menu board uses a unique "pull" strategy that enables enterprises to streamline menu updates across hundreds of locations. The solution is also a non-windows based "crash proof" application that does not require any programming to be completed at the store level. Now, Famous Famiglia has the ability to instantly update menus at each of the install locations remotely.

To date, electronic menu board systems have been installed at 4 different Famous Famiglia locations including New York City's Times Square, Newark Airport, Sacramento Airport, and the Headquarters Controller in White Plains, NY. The average installation time was approximately 2 hours before going live, making enterprise-wide expansion easy. Famous Famiglia also held a one-time training session at their headquarters that lasted 4 hours, eliminating the need to train employees at the store level. Co-Founder and COO of Famous Famiglia, John Kolaj, had raved reviews for their new installation stating, "Honestly, in 25 years of business, I am proud to say that the team at ElectroMenu is among my top 3 vendors ever." He continued, "Because of ElectroMenu, we have already realized about 10% increase in sales of the premiere items on our boards."

Famous Famiglia has realized multiple benefits from introducing electronic menu boards at these locations. They have been able to reduce the cost of reprinting static transparencies and on-going fees that the previous digital menu board provider had charged. The menu boards are consistent from one location to another and the brand imaging for the chain is strengthened as a result. Famous Famiglia has also reduced labor costs associated with constantly changing store menus. The new solution gives Famous Famiglia the ability to display products and specials by time of day which has led to an increase in sales. Finally, IT costs will be eliminated for initial programming and the reprogramming for replacement routers and monitoring software.

Not only does the installation of ElectroMenu benefit Famous Famiglia, but it also benefits their many loyal customers. Patrons now find it easier to read and order from the electronic menu boards which improves customer throughput and enhances customer satisfaction. This is especially important for time-sensitive Famous Famiglia locations in airports, where quick service is not a convenience but a necessity.


For more information on how to become an ISV partner please contact the ISV Relations Manager at 516.248.0400 or email josephine.lu@bematech.com.


Back to Top

Technology Corner

Our goal in this section is to deliver useful computer related tips of all types-whether you're a techno-rookie or a Geek veteran.

If you are using the older KDS controller such as the LS3000 and LM3000 many people ask how to find out the IP address to the LM3000 unit. What you need to do is plug in both the LM3000 and the LS3000 unit. Wait for the screen on the LS3000 unit to be just a blue screen. Then unplug the LM3000 unit for 25 seconds and then plug it back in. On the screen should appear a little box with the IP address of the LM3000 unit.

The LS9000 is our newest model KDS controller which is backwards compatible with the LS6000. The LS9000 can demonstrate training videos and graphic recipes. The LS9000 is a very easy set up because of the automatic assignment of IP addresses. The LS9000 can also simulate the LS3000 and LM3000 if you still are fond of the way those older units work.

Our goal is to provide informative and educational advice for all of our product categories moving forward. If you have topics you would like to see here in the future, please email your requests to bridget.farrington@bematech.com.


Back to Top
 

  355 Denton Avenue, New Hyde Park, NY 11040 U.S.A
Phone: 516.248.0400 _ Fax: 516.248.0443.