Contact Support Team Member
Contact our Support Team
Please visit our FAQ section before contacting us directly. The answer to your question may actually be just a click away on our Bematech frequently asked questions page. Not seeing the question you need answered? Please submit your inquiry below. Someone from our Support Team will contact you within 24 hours.
Download an RMA shipping label form:
For further assistance:
Phone: 516.248.0400 or 347.547.8116
Hours of Operation: 9:00 a.m. to 5:30 p.m. ET, Monday – Friday
If you are experiencing issues with your Bematech Hardware you will need to contact our Support Team. They will be happy to assist you with getting your equipment up and running as quickly as possible. Once an RMA number has been generated for your unit, please mail it to the address below with the number clearly displayed on the exterior of the package. This will help expedite the RMA process.
Please mail RMA’s to:
999 South Oyster Bay Road
Bethpage, NY 11714